PieceCraft lets you turn your favorite photos into custom jigsaw puzzles. Upload an image, optionally apply an AI art style, choose your puzzle size, and we’ll create a one-of-a-kind puzzle just for you.
Who is PieceCraft for?keyboard_arrow_down
PieceCraft is perfect for:
Personal gifts
Family keepsakes
Special occasions like birthdays, holidays, or anniversaries
Photos & AI Styles
What kind of photos work best?keyboard_arrow_down
For the best results:
Use high-resolution images
Ensure faces are clear and well-lit
Avoid heavy blur or extreme cropping
Landscape photos generally work better than very tall or narrow images.
How does the AI style transformation work?keyboard_arrow_down
We use AI to transform your photo into an artistic style (for example, a painting-like look). This transformation is interpretive, meaning results may vary and won’t exactly match any specific artist or artwork.
Can I preview my puzzle before ordering?keyboard_arrow_down
Yes. You’ll see a digital preview before checkout. Please note that:
Colors may vary slightly in print
AI output may differ subtly from the preview
Preview images are for reference only
Why does my final puzzle look slightly different from the preview?keyboard_arrow_down
Minor variations can occur due to:
Printing processes
Material texture
AI interpretation
Color differences between screens and print
These variations are normal and do not indicate a defect.
Puzzle Details
What sizes and difficulty levels are available?keyboard_arrow_down
You can choose from different puzzle sizes and piece counts during customization. Each option clearly shows the difficulty level before you order.
What are the puzzles made from?keyboard_arrow_down
Our puzzles are made from durable, high-quality materials designed for repeated use and long-lasting enjoyment.
Orders & Checkout
Can I change or cancel my order after checkout?keyboard_arrow_down
Because all puzzles are custom-made to order, orders cannot be changed or canceled once submitted.
Please double-check your image, style, and options before completing your purchase.
Do you accept returns?keyboard_arrow_down
No. Since each puzzle is custom-made, all sales are final.
We cannot accept returns or exchanges due to personal preference, dissatisfaction with AI output, or image selection mistakes.
Shipping & Delivery
Where do you ship?keyboard_arrow_down
We ship to many countries worldwide. Available destinations and shipping costs are shown at checkout.
How long does production and shipping take?keyboard_arrow_down
Production typically takes a few business days, followed by shipping. Delivery times vary depending on your location and shipping method.
Estimated delivery times are provided for guidance but are not guaranteed.
Will I receive tracking information?keyboard_arrow_down
Yes. Once your order ships, you’ll receive tracking details by email where available.
Damaged or Defective Orders
What if my puzzle arrives damaged or defective?keyboard_arrow_down
If your puzzle arrives damaged or defective, we’ll make it right.
To submit a claim:
Contact us within 30 days of delivery
Include clear photos of:
The damaged product
The packaging it arrived in
Approved claims may result in a replacement or refund.
Privacy & Data
What happens to my uploaded photos?keyboard_arrow_down
Your photos are used only to:
Generate previews
Apply AI transformations (if selected)
Produce your puzzle
Provide customer support
We do not sell your photos or use them for advertising without your permission.
Are my photos deleted?keyboard_arrow_down
Photos are stored only as long as necessary to fulfill your order and provide support. For more details, please see our Privacy Policy.
Support
How can I contact you?keyboard_arrow_down
You can reach us at: 📧 support@piececraft.co
We aim to respond as quickly as possible.
Pro Tips
Tips for the best puzzle experiencekeyboard_arrow_down
Choose bright, high-contrast images for the best puzzle experience
Double-check cropping and faces before ordering
Larger piece counts make great long-term challenges
